Last Updated: 20 Jan, 2025

ConstRoot ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our construction management software, website, and related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly, such as:

• Name
• Email address
• Phone number
• Company name and role
• Login credentials (username and password)
• Payment information (e.g., credit card details for subscription services)

1.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• Device information (e.g., type, operating system, browser type)
• IP address
• Usage data (e.g., features used, time spent on the platform)
• Cookies and similar technologies (see Cookies and Tracking Technologies below)

1.3 Third-Party Information

We may receive information about you from third-party sources, such as integration partners, payment processors, or marketing platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Services

• Create and manage user accounts
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries

2.2 To Improve and Customize Services

• Analyze usage patterns to improve platform features and performance
• Develop new tools and functionalities based on user feedback

2.3 For Communication

• Send updates, notifications, and important announcements
• Provide marketing and promotional content (with your consent)

2.4 For Legal and Security Purposes

• Prevent fraud, unauthorized access, and illegal activities
• Comply with legal obligations and enforce our terms of service

3. Sharing of Information

We do not sell your personal information. However, we may share your information under the following circumstances:

3.1 Service Providers

We share information with third-party vendors who help us deliver the Services, including payment processors, cloud storage providers, and analytics platforms.

3.2 Legal Compliance

We may disclose information to comply with legal obligations, such as responding to lawful requests from authorities or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. This includes:

• Essential Cookies: Required for the platform to function properly.
• Analytics Cookies: Track usage patterns to improve services.
• Marketing Cookies: Deliver targeted advertisements (only with your consent).

You can control cookie settings in your browser or via our cookie preferences tool.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Afterward, your data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

Request access to the information we hold about you and obtain a copy in a portable format.

6.2 Correction

Request corrections to inaccurate or incomplete data.

6.3 Deletion

Request the deletion of your personal data, subject to legal and contractual limitations.

6.4 Opt-Out

Opt-out of receiving marketing communications at any time.

6.5 Objection and Restriction

Object to or restrict certain processing activities, such as profiling or automated decision-making.

7. Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular vulnerability assessments

While we strive to safeguard your data, no system is 100% secure. Please notify us immediately of any suspected security breaches.

8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications. Please review this policy periodically for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (347) 315-1504